CONNECT FAQS

Please select a category below or question below.
CONNECT FAQS

WI-FI HOTSPOT

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WHAT IS WI-FI HOTSPOT?
DO I NEED A SIM FOR MY WI-FI HOTSPOT HOTSPOT?
DOES MY SIM NEED TO PROVIDE A DATA PLAN?
CAN I USE THE DATA FROM THE MOBILE PHONE PLAN THAT I ALREADY HAVE?
WHAT TYPE OF NETWORKS DOES WI-FI HOTSPOT OPERATE ON?
WILL WI-FI HOTSPOT PROVIDE A CONTINUOUS WI-FI CONNECTION WHILST ON THE MOVE?
WHAT TYPE OF SIM DO I NEED TO PROVIDE?
DOES JAGUAR LAND ROVER HAVE A PREFERRED SIM PROVIDER?
CAN I ORDER WI-FI HOTSPOT ON ITS OWN, OR IS IT LINKED TO OTHER OPTIONS?

REMOTE premiUM

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HOW DO I SUBSCRIBE TO REMOTE PREMIUM?
WHAT IS THE REMOTE LOCK FEATURE?
ON MODELS WITH AN ELECTRIC SUNROOF WILL THE REMOTE LOCK FEATURE CLOSE THE SUNROOF?
HOW DOES THE REMOTE CLIMATE FEATURE WORK?
WHY ARE SOME/ALL OF THE REMOTE PREMIUM FEATURE BUTTONS GREYED OUT ON MY VERSION OF THE REMOTE PREMIUM SMARTPHONE APP?
WHY DO I RECEIVE AN ERROR MESSAGE WHEN I REQUEST AN INCONTROL REMOTE SMARTPHONE APP OPERATION?
WHAT IS THE BEEP AND FLASH FEATURE?
ON F-TYPE CONVERTIBLE WILL THE REMOTE LOCK FEATURE CLOSE THE CONVERTIBLE ROOF?
WHAT IS THE REMOTE UNLOCK FEATURE?
WHAT IS THE ALARM RESET FEATURE?
WHY DO I RECEIVE AN ERROR MESSAGE WHEN I REQUEST A REMOTE CLIMATE OPERATION?
WHY DOES THE CLIMATE FUNCTION SHOW A DIFFERENT TEMPERATURE THAN THE ONE I SET UP USING THE REMOTE SMARTPHONE APP?

APPLE WATCH

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HOW DO I GET THE APP ON MY APPLE WATCH?
WHAT HAPPENS WHEN I START REMOTE CLIMATE CONTROL FROM THE APPLE WATCH APP?
WHY CAN’T I FIND THE JOURNEYS FUNCTION IN MY JAGUAR REMOTE PREMIUM APPLE WATCH APP?

Can't find what you're looking for?

As we roll out InControl, specific features described may be optional, and market or powertrain dependent. Please consult your local Jaguar Retailer for availability and full terms. Certain features require an appropriate SIM with a suitable data contract, which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations.