To enable your Jaguar’s connected services and subscriptions, you will first need to activate your InControl account. If you have purchased a new Jaguar, we recommend contacting your Retailer to assist with the activation process.
Follow the simple self-registration process below.
Please note, if the Optimised Jaguar Assistance button (spanner icon) is illuminated in the overhead console, contact your Retailer for assistance.
Once your Retailer begins your InControl registration process, you will receive an email link to complete your activation.
If you have not received the activation email from your retailer, please check your Spam folder.
Once you have successfully completed InControl setup, your active services will be confirmed by email.
Next time you start up your vehicle, the lights on the SOS Emergency Call and Optimised Jaguar Assistance buttons should be illuminated.
Turn on mobile data - Once installed, go to the settings icon in any screen > All settings > Features > Connectivity > Mobile Data ON.
Establish connectivity - Your touchscreen will now display a 4G or Wi-Fi icon. Please note, it may take up to two minutes for your screen to display ‘Reading SIM’ under ‘Mobile Data’.
When you first use navigation, you will be prompted to create your profile and account. This allows you to save favourite destinations and previous journeys, as well as enable additional connected navigation features.
Once your profile has been created, you can create an account by selecting ‘Sign in’ on the main navigation screen. You will be prompted to accept the ‘Navigation Terms and Conditions’, which you can access by typing the given URL into your browser.
A navigation account allows you to download the latest map updates and share places of interest and your ETA with friends and family. You’ll also be able to send destinations direct to your vehicle via the InControl Route Planner app or website.
Bluetooth technology allows you to remotely connect a compatible mobile phone and its apps to your Jaguar. The device can then be controlled via voice activation, the steering wheel or touchscreen.
For detailed information on how to pair your phone’s bluetooth, please visit our dedicated Connectivity centre.
With your vehicle’s inclusive Smartphone Pack, you can use your apps safely and conveniently using Apple CarPlayTM 1 and Android AutoTM 2.
Simply connect your device to your touchscreen using Bluetooth or a certified USB cable.
For Apple CarPlayTM 1, please ensure you have the latest version of iOS installed and Siri ® enabled on your iPhone. For Android AutoTM 2, ensure you have the latest Android Auto app installed and Google voice assistant enabled on your Google device.
Monitor your Jaguar’s security, health and status from your smartphone with the Remote app. If you have registered for Secure Tracker, you’ll need Remote app to receive theft alerts.
Please note, Remote app4 features can only be used once you have activated your InControl account via My Jaguar Incontrol website.
Our FAQs may already have the answer.
InControl features, options, third party services and their availability remain market dependent – check with your Jaguar Retailer for local market availability and full terms. Certain features come with a subscription which will require further renewal after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected.
Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.
In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times.
Compatible smartphones only.
1Apple CarPlayTM is a Trademark of Apple Inc. Apple Inc end-user terms may apply. Your car is prepared for Apple CarPlay. The services offered by Apple CarPlay depend on feature availability in your country, please see https://www.apple.com/uk/ios/feature-availability/#apple-carplay for more information
2Android Auto is a trademark of Google LLC. Your car is prepared for Android Auto. The services offered by Android Auto depends on feature availability in your country, please see https://www.android.com/auto/ for more information.
3Not all live apps are available for all vehicles, please check with your Retailer.
4Available to download via the Apple App Store or Google Play for most Android and Apple iOS smartphones. Jaguar Remote App requires network connectivity, a compatible smartphone, an InControl account and a Remote subscription. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.